Refund & Return Policy

Your satisfaction is 100% guaranteed. Shop with complete peace of mind.

🛡️ 7-Day Replacement & Exchange Guarantee

We stand behind the quality of our products. If you receive an item that is defective, damaged during transit, or does not match the description, we will replace it immediately at zero extra delivery cost to you within 7 days of delivery.

📋 Return Eligibility

• The item must be in its original packaging with all included accessories.
• Proof of delivery/order confirmation (phone number or order ID).
• Notification to our customer care team within 7 days of receiving the package.

🔄 How to Initiate a Return / Exchange

Contact our support team via email at imadsmush@gmail.com or reply directly to your order confirmation message with a photo/video of the issue. Our rider will arrange pickup and exchange.